Survey

The TellTims Survey is Tim Hortons’ official customer feedback program designed to improve customer experiences at their restaurants. By participating in the survey, you can share your opinions, rate your satisfaction, and help Tim Hortons enhance its services. In return, you’ll receive a validation code that you can redeem for exciting rewards such as a $1 Hot Chocolate, French Vanilla, or Iced Coffee.

Let’s explore all the essential details about the TellTims Survey, how to participate, eligibility criteria, rewards, and more.

How Do You Participate in the Tim Hortons Survey?

Participating in the TellTims Survey is quick and straightforward. Follow these steps to complete the survey and claim your rewards:

  1. Visit the Official Survey Website: Go to the official survey portal at www.Telltims.ca using your smartphone, laptop, or any device with an internet connection.
  2. Select Your Preferred Language: Choose between English, Español, or Français to continue.
  3. Enter the Survey Code: Locate the 21-digit code at the bottom of your receipt and enter it into the designated field. Remember not to include hyphens or spaces.
  4. Rate Your Experience: Answer questions about your satisfaction with food quality, customer service, cleanliness, and other aspects of your visit.
  5. Provide Your Contact Details: Enter your email address to receive your validation code.
  6. Redeem Your Code: After completing the survey, note the validation code on your receipt. Redeem it on your next visit within 30 days.

About the Administrator Tim Hortons:

Tim Hortons is Canada’s largest fast-food chain, known for serving coffee, donuts, and other delicious items. As of October 2023, the brand operates over 3,500 outlets across Canada and serves more than 5 million cups of coffee every day.

Tim Hortons, often referred to as Tim’s or Timmie’s, has been a household name in Canada for over 50 years. Its strong connection with Canadian citizens has made it one of the most iconic coffeehouse chains globally.

Follow Tim Hortons on social media for updates and special offers:

TellTims Survey Steps:

Here is a detailed breakdown of the steps required to complete the TellTims Survey:

  1. Ensure you have a stable internet connection on your device.
  2. Visit the survey portal at www.Telltims.smg.com.
  3. Select your language preference (English, Spanish, or French).
  4. Enter the 21-digit survey code from your Tim Hortons receipt.
  5. Click the Start button to begin the survey.
  6. Provide honest feedback on your recent experience. Rate customer service, food quality, cleanliness, and other factors.
  7. Enter your contact details, including your email address.
  8. Submit the survey to receive your validation code.
  9. Redeem the code within 30 days to enjoy your reward!

Requirements to Access the TellTims Portal:

To participate in the TellTims Survey, make sure you meet the following requirements:

  • A valid Tim Hortons receipt with a 21-digit survey code.
  • A device with internet access (smartphone, laptop, or desktop).
  • A basic understanding of English, Spanish, or French.
  • A few minutes to complete the survey.

TellTims Survey Rewards:

Completing the TellTims Survey comes with exciting rewards! Here’s what you can earn:

  • Validation Code: Redeem for a $1 Hot Chocolate, French Vanilla, or Iced Coffee.
  • Discount Coupons: Save on your next purchase at Tim Hortons.

Note: Rewards may vary based on what is printed on your receipt. Be sure to redeem your reward within 30 days of completing the survey.

Tim Hortons App:

Enhance your Tim Hortons experience by downloading the official Tim Hortons App. With the app, you can:

  • Order ahead for pickup, delivery, or dine-in.
  • Earn Tims Rewards for every purchase.
  • Access exclusive offers, contests, and games.

The app is available for download on both Android and iOS. It has over 5 million downloads and a 4.3/5 rating on the Google Play Store.