Eligibility

The TellTims survey is designed to give customers a voice in shaping their experience at Tim Hortons. By sharing honest feedback, customers help the company improve its services and products while also receiving a reward in return. This survey not only allows customers to express their thoughts but also helps Tim Hortons management identify areas that need improvement.

Through the TellTims Survey, customers receive a validation code that can be redeemed during their next visit, while the company gains valuable insights to enhance service quality. This mutual exchange ensures a better experience for all customers.

Eligibility Criteria for TellTims Survey

To participate in the TellTims Survey, customers must meet certain guidelines and requirements set by Tim Hortons. Below are the key rules that determine eligibility:

  • The customer must be a legal resident of the United States, the United Kingdom, or Canada.
  • Participants must be at least 18 years old to take part in the survey.
  • A basic understanding of English or French is required to complete the survey.
  • A laptop, computer, or smartphone with an active internet connection is needed to access the online survey.
  • A recent receipt from a Tim Hortons restaurant is necessary, as it contains the details required to enter the survey.
  • Each participant is allowed to take the survey only once at a time using a valid receipt.
  • Employees of Tim Hortons, their family members, and immediate agents are not eligible to take the survey.
  • The offer cannot be transferred to another individual or company.
  • A valid email address is required to receive a discount offer or promotional coupon after completing the survey.
  • Customers must complete the survey within three days of making a purchase.
  • The coupon must be redeemed within 30 days of taking the survey.
  • Coupons cannot be combined with other discounts, special promotions, or offers.
  • Each customer can only take one survey per seven-day period.
  • Participants must answer all questions honestly to ensure genuine feedback. Dishonest responses may lead to disqualification.

For any inquiries regarding the TellTims Survey, customers can contact Tim Hortons customer support at 1-888-601-1616.

To receive exclusive coupons and promotions, customers are encouraged to sign up for the Tim Hortons newsletter, which offers special deals from time to time.

Know the Eligibility Criteria for the Survey

To ensure a smooth survey experience, here are the essential requirements you need to fulfill:

  • A valid receipt from a recent visit to Tim Hortons is required. This confirms that you are a customer and that your feedback is based on an actual experience.
  • Your receipt cannot be more than a week old, as expired receipts are not valid for participation.
  • A computer, laptop, or smartphone with a stable internet connection is needed to complete the online survey.
  • Participants must be able to read and understand English since the survey is conducted in English.
  • Employees of Tim Hortons and their spouses/partners are not eligible to take the survey.
  • Each person is entitled to five survey entries per month.
  • Winners cannot transfer or sell their rewards to another person.
  • Before starting the survey, participants should read all the rules and guidelines to ensure compliance.

Important Reminder: Ensure that all the information you provide is accurate and secure. Any incomplete or dishonest answers may result in disqualification, and you may not receive your validation code.

By meeting the eligibility criteria and providing honest feedback, you can help Tim Hortons improve its services while enjoying exciting rewards on your next visit!