The TellTims Survey is a customer feedback program initiated by Tim Hortons, Canada’s leading fast-food chain specializing in coffee, donuts, and other fast food items. This survey is designed to gather honest feedback from customers to help improve the quality of services, food offerings, and overall dining experience. By participating, customers not only contribute to the company’s growth but also earn rewards such as discount codes and free beverages.
Let’s explore all the essential details about the TellTims Survey, including how to participate, eligibility criteria, rewards, and more.
What Is TellTims.Ca?
TellTims.Ca is the official website where Tim Hortons customers in Canada can participate in the feedback survey. The platform allows customers to share their experiences regarding food quality, employee behavior, cleanliness, and other aspects of their visit.
Your honest feedback enables Tim Hortons to identify areas for improvement and make the overall dining experience even better. In return, participants receive exciting rewards like free coffee, hot chocolate, or French vanilla beverages.
How to Take the TellTims Survey?
Participating in the TellTims Survey is simple and takes only a few minutes. Follow these steps:
- Visit the official website: Go to www.telltims.ca on your smartphone, laptop, or any internet-enabled device.
- Enter the survey code: Locate the 21-digit survey code on your receipt and enter it into the designated field.
- Select your language: Choose from English, French, or Spanish based on your preference.
- Answer the questions: Provide feedback on food quality, restaurant cleanliness, staff behavior, and overall satisfaction.
- Enter your email: Provide a valid email address to receive your reward code.
- Redeem your reward: After completing the survey, note down the validation code and use it to redeem your prize during your next visit.
What Do You Need to Participate in Telltims Survey?
To successfully complete the survey, ensure you have the following:
- A valid receipt from Tim Hortons with a 21-digit survey code.
- A device with internet access, such as a smartphone or computer.
- Basic knowledge of English, French, or Spanish.
- A few minutes to answer the survey questions.
Telltims.ca Eligibility Criteria:
Before participating, make sure you meet the following eligibility requirements:
- Must be 18 years or older.
- Must be a legal resident of Canada.
- Tim Hortons employees, managers, franchisees, and their immediate family members are not eligible.
- The receipt must not be older than 7 days.
- Each person can complete only one survey per month.
Hortons Survey Rules and Limitations:
While the survey is a great way to share your thoughts, there are some rules to follow:
- The validation code received after the survey must be used within 30 days.
- The code cannot be sold, transferred, or redeemed for cash.
- Offers cannot be combined with other promotions or used for delivery or digital orders.
- Customers must purchase a drink to activate their reward during redemption.
Why Participate in the TellTims Survey?
Participating in the survey not only gives you a chance to win exciting rewards but also helps Tim Hortons improve its services. Here’s why you should take part:
- Share Your Voice: Your feedback directly impacts the quality of service and food offerings.
- Earn Rewards: Enjoy free beverages or discounts on your next visit.
- Shape the Future: Help Tim Hortons continue to deliver exceptional dining experiences.
Why Is Tim Hortons Conducting a Customer Satisfaction Survey?
The main goal of the TellTims Survey is to understand customer satisfaction, loyalty, and trust in the Tim Hortons brand. By collecting feedback, Tim Hortons can identify both positive and negative aspects of its services.
This survey helps the company improve operations, train employees, and provide better offerings to meet customer expectations. It’s a win-win for both parties – the company gains valuable insights, and customers are rewarded for their time and opinions.
www.TellTims.ca Survey Rewards:
By completing the Tim Hortons survey, you stand a chance to win exciting rewards. These rewards can be redeemed on your next visit to the restaurant. Here are the available prizes:
- $1 Hot Chocolate, French Vanilla, or Iced Coffee
- Discount codes for your next purchase
- Entry into sweepstakes to win $100 Tim Cards (previously offered)
Please note that rewards are subject to change based on what is printed on your receipt. Always check the details to know the exact reward you’re eligible for.
About the TellTims Survey
Tim Hortons Inc. is a renowned Canadian multinational fast food chain specializing in coffee, donuts, and other quick bites. Headquartered in Toronto, Tim Hortons is Canada’s largest fast-food chain, boasting 4,846 locations across 14 countries as of December 31, 2018.
Founded in 1964 in Hamilton, Ontario, by Canadian hockey players Tim Horton and Jim Charade, the company initially ventured into hamburger restaurants. In 1967, Horton joined forces with investor Ron Joyce, who took over the business following Horton’s tragic death in 1974. Joyce transformed the company into a multi-million dollar franchise. Charade left in 1966 but briefly returned during the 1970s and 1990s.
On August 26, 2014, Burger King purchased Tim Hortons for $11.4 billion. By December 15, 2014, the chain became a subsidiary of Restaurant Brands International, a Canadian holding company primarily owned by the Brazilian investment firm 3G Capital.
The TellTims Experience
The menu at Tim Hortons is simple yet satisfying, offering a variety of customer favorites. Some of their specialties include:
- Hot waffles topped with delicious syrups
- Double iced coffee infused with maple syrup
- Freshly baked scones and muffins
- Maple syrup cappuccino
- Signature afternoon teas
Tim Hortons’ Top 3 Lunch Items
- BLT Sandwich (Bacon, Lettuce, Tomato): A classic favorite that doesn’t hold back on the bacon.
- Chicken Salad: A fresh and flavorful option, perfect for those watching their calories.
- Turkey Bacon Club: Because you can never go wrong with bacon!
When you’re in the mood for something beyond the usual fare, Tim Hortons also offers hearty soups, specialty coffees, and indulgent sandwiches. Their Little Chicken Sandwich Soup is perfect for those looking for a light yet satisfying meal. Affordable and family-friendly, Tim Hortons remains a go-to spot for great food and beverages.
Survey Contact Support:
If you face any issues while completing the survey or have questions, you can reach out to Tim Hortons using the following methods:
- Contact Page: www.timhortons.ca/contact-us
- Toll-Free Number: 1-888-601-1616 (Available from 8 AM to midnight EST)
- Headquarters: +1 905 845 6511 (Oakville)
- Social Media:
- Twitter: @TimHortons
- Facebook: facebook.com/TimHortons
- Instagram: instagram.com/TimHortons
Frequently Asked Questions (FAQs):
The survey typically takes 5–10 minutes, depending on the participant’s internet speed and response time.
Participants receive a validation code for a free $1 Hot Chocolate, French Vanilla, or Iced Coffee. Rewards may vary based on receipt details.
No, a valid receipt with a 21-digit survey code is required to enter the survey.
The validation code is valid for 30 days from the date of survey completion.
Conclusion:
The TellTims Survey is a fantastic opportunity for Tim Hortons customers to share their feedback and earn rewards. Whether it’s about food quality, service, or cleanliness, your opinions matter. By taking just a few minutes to complete the survey, you contribute to improving Tim Hortons while enjoying exclusive offers.
So, if you’ve recently visited Tim Hortons, don’t forget to participate in the TellTims Survey at www.telltims.ca. Your feedback makes a difference, and your next coffee might just be on the house!